Healthcare help,without thehold music

On-demand concierge help from real humans and AI agents who advocate for your health and manage complex calls for you.

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What can we take off your plate?

What kind of help do you need?

How Novana helps you

01

Tell us what's going on

Message us like you would text a friend: the appointment, paperwork, delay, or task you keep meaning to handle.

Linda's neurologist moved her follow-up to August.

She's worried. Can you help find something sooner and get her MRI notes sent over?

Yes. We'll call the clinic and radiology office, then send a clear update.

02

We make the calls

We track down the right office, ask the right questions, and keep your care moving.

Case plan

Planning Linda's checklist

Working Linda's plan

All set for Linda

3 tasks found

54 min

Find an earlier follow-up

Move appointment sooner

Calling neurology

Earlier follow-up found

24 min

Transfer MRI notes

Send MRI notes to clinic

Calling radiology

MRI notes sent to the clinic

11 min

Confirm appointment

Confirm Linda's earlier slot

Calling neurology

Appointment confirmed

19 min

03

You get a clear update

We tell you what happened, what your options are, and what needs your approval.

Linda's MRI notes are sent. Neurology can see her in 2 weeks instead of August.

Do you want us to take that appointment?

Yes, please take it.

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